Many offset printers go without a service contract for their CtP system. This is usually because they are concerned about paying for service that they don’t use.
Service contracts can lower CtP downtime. A contract offers faster support and better access to parts. But is it really worth it? We believe that our customers should get what they pay for, so we’ve developed a new kind of CtP service contract. Our new service contract options give you credit for unused service.
Annual Service Credit
Our service contracts now come with an annual service credit. You pay us quarterly. We service your CtP. After one year we calculate how much value of the contract you’ve used. This is based on our rates for time and materials. Anything paid to us that is more than our normal rates for our services will rollover as a credit on the next year of your contract.
Flexible & Affordable Service Options
Our already low service contract pricing is normally up to 40% less than Kodak, Agfa, Heidelberg or Screen’s rates.
We offer multiple service contract programs. Maintenance coverage typically includes parts and labor. It entails scheduled preventative maintenance visits and remote support for both hardware and software inquiries. We can also create a custom service agreement to best meet your specific needs.
Your prepress department deserves the peace of mind provided by our hassle-free service contracts. Our team is committed to providing superior service at affordable rates.
Click here to learn more about our service programs or to request more information about a custom solution.
Kodak has announced that they will discontinue service on all MPE CtP equipment as of December of 2016. This affects all printers using an older Trendsetter, Magus or Lotem platesetter that uses a SCSI interface. Service will also be dropped for SCSI based versions of Prinergy, EVO, and Connect software and hardware. If you are currently receiving technical support from Kodak, it may be time to make a decision. Our company will continue to offer parts, technical service, service contracts and upgrade options for all models of Creo or Kodak CtP. We also offer trade-in options toward newer equipment. Read more “Kodak to discontinue service on MPE CtP equipment”
CtP systems need to be serviced every six months to maintain proper operation. Regular preventative maintenance (PM) is essential to avoid machine failure and stay in production.
Failure to regularly clean, oil and change filters on your CtP can allow dirt and debris to reach the laser element. This can cause the machine to malfunction or even burn out the laser head of a machine. Is it time to service your CtP equipment? Take advantage of our 25% discount for first-time customers on our PM service and keep your equipment running trouble-free. Read more “Avoid down-time with regular CtP maintenance”
Having an in-house CtP platesetter is increasingly necessary to stay competitive as an offset printer.
Computer-to-Plate is a fully mature, mainstream technology. It’s stable, more efficient and offers a higher quality output than film-based plate production. Your competition has already lowered their costs, streamlined their production and shortened the time it takes to deliver a completed job by investing in CtP equipment. Increasingly, going direct-to-plate with an in-house system will be a requirement to stay competitive as an offset printer.
Over the past two decades, the majority of offset printers have successfully and profitably transitioned to computer-to-plate. During that time, customers have come to expect faster delivery and a higher quality product. The printing industry has seen more full-color orders, shorter print runs, and jobs submitted in native digital formats. With the exception of a few specialty cases, the arguments for moving from CtF to CtP are highly compelling. Overall, there is very little reason not to adopt this cost saving technology. Read more “Why you should upgrade from CtF to a Pre-Owned CtP System”
Film-based imagesetters are largely a thing of the past for the majority of printers. However, film remains the best and sometimes the only prepress option for a handful of specialty applications. Screen printing and some large format work are such jobs.
One of the problems film users are faced with has been that imagesetters and film processors have been hard to replace. Pre-Owned machines are now all quite old and not likely to be reliable with spares difficult or impossible to get. Quality service can also be difficult to find.
Imagesetting film is becoming increasingly harder to source. Most major manufacturers have left, or are leaving the market. Fuji has recently announced that they will no longer be manufacturing film as of November 2016. Read more “Alternatives for Film-Based Imagesetters”