Many offset printers go without a service contract for their CtP system. This is usually because they are concerned about paying for service that they don’t use.
Service contracts can lower CtP downtime. A contract offers faster support and better access to parts. But is it really worth it? We believe that our customers should get what they pay for, so we’ve developed a new kind of CtP service contract. Our new service contract options give you credit for unused service.
Annual Service Credit
Our service contracts now come with an annual service credit. You pay us quarterly. We service your CtP. After one year we calculate how much value of the contract you’ve used. This is based on our rates for time and materials. Anything paid to us that is more than our normal rates for our services will rollover as a credit on the next year of your contract.
Flexible & Affordable Service Options
Our already low service contract pricing is normally up to 40% less than Kodak, Agfa, Heidelberg or Screen’s rates.
We offer multiple service contract programs. Maintenance coverage typically includes parts and labor. It entails scheduled preventative maintenance visits and remote support for both hardware and software inquiries. We can also create a custom service agreement to best meet your specific needs.
Your prepress department deserves the peace of mind provided by our hassle-free service contracts. Our team is committed to providing superior service at affordable rates.