+1 773 545 7700

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Technical Support

Our service team has 30 years of experience .

Viprofix’s seasoned Prepress Technitions offer expert service advice and support specializing in CtP and CtF equipment by Creo, Screen, Kodak, Heidelberg, Fuji, Agfa, Presstek and more.

How much does it cost?

The price depends on the service required. Price quotes for any parts are offered FREE OF CHARGE as are “Quick fix” service consultations (up to 10 minutes phone service time). If a problem that you are experiencing requires that our Service Engineer spends more time with you, the cost of the phone service support is billed at $150 per hour (1 hour minimum). If you cannot be helped on the phone an engineer will can sent to your location for an onsite repair.

Why should you call Viprofix for your service needs?

Our service team is ready on call for you. When you call Viprofix your call is answered by a human being, not a machine. You are promptly connected with one of the following people:

● Service Supervisor

● Service Engineer

● Parts / Service Sales Executive

Whether over the phone or in person, Viprofix prides on having its service done with a personal touch. Call us and we will get to work helping your company with its needs in a personal, economical, and effective way.